How to Contact OneMiners Support: WhatsApp, Tickets, Calls and Offices

Need help with your order, your miner or a payment? This guide shows every way to reach the OneMiners support team, from WhatsApp and support tickets to free 1-on-1 consultations with experts.

Find the Contact page

On the OneMiners website, go to Support, then Contact Us. The page shows the official company information (CircleHash LLC), including a link to verify it in the US company registry.

Option 1: Submit a support request

If you are having an issue, fill in the Support Request form on the Contact page. The team replies within 48 hours on working days.

Option 2: WhatsApp and other contact options

The Contact page lists every channel: WhatsApp, phone, sales and repairs. WhatsApp support is available 24/7.

Option 3: Book a free call

Prefer to talk? Use Book a Call to arrange a free 30-minute 1-on-1 consultation. Choose the expert that fits your question: sales, support, technical or crypto. The page also introduces the OneMiners team.

Sending a bank payment confirmation

When you pay by bank transfer, the support team may ask for proof of payment. The confirmation must be the official PDF from your bank. Screenshots are not accepted.

For your safety, always copy payment details directly from the official OneMiners website. OneMiners will never send you different bank details in the comments or by direct message. See also how to pay a Pay Later order.

Offices

OneMiners has offices and showrooms in the USA and Europe, including New York, Houston and Prague. The Contact page has the addresses.

Before you contact support

Have your order number ready, and say whether the question is about an order, a miner or a payment. That helps the team send you to the right expert faster. Looking for a how-to instead? Browse the full list of tutorials.